professional services
4 statements across 3 episodes · 2 bullish · 2 bearish · 4 people on the record · first statement Jan 2, 2019 by Orion Hindawi · across every show →
Everything said about professional services, oldest first
Jan 2, 2019 negative
Software requiring heavy professional services is fundamentally a bad product
“So, if you come from a services background, you treat services as a revenue stream. You start building products that require lots of services, and that's a bad product. Like, it turns out that that's almost the definition of a bad product, is it's really heavy…”
Jan 2, 2019 negative
Casado: Software vendors avoid professional services due to low margins and headcount
“Now, professional services isn't the type of business any vendor wants to be in. It's just very low margin, right? For every dollar that, you know, the customer buys, you've got to put a body there and you've got to pay for that body.”
Feb 26, 2019 bullish
Feb 26, 2019 positive
Bansal: Spending 10–15% on Services Optimizes Enterprise Software Adoption
“We found the right balance was about 10 to 15%. So like if we, if in our products, if like, you know, people are buying, let's say they're spending a million dollars with us on the software and they spend like, you know, a 100,000 dollars or 10 to 15% on it, o…”