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Infinitus Systems

also referred to as: infinitus

13 statements across 1 episodes · 6 bullish · 2 bearish · 1 people on the record · first statement Jun 26, 2025 by Ankit Jain · said 16 times in 1 episodes since 2025 · across every show →

Mentions by year

brought up most by Ankit Jain (12), Julie Yoo (4)

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2025 16 mentions in 1 episode

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Everything said about Infinitus Systems, oldest first

Jun 26, 2025 positive
Assertion Not checkable as stated
Infinitus fine-tunes LLMs on hundreds of millions of labeled healthcare utterances
“The underlying infrastructure we have is focused on being able to rip and replace any model, the best one that's out there, and sometimes use multiple models from different vendors after fine tuning them with our hundreds of millions of utterances that are lab…”
Ankit Jain Jun 26, 2025 ▶ 16:14 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025
Assertion Not checkable as stated
Infinitus retrieves 30% to 40% of healthcare call data digitally
“We've probably gotten rid of a few single digit percentage of phone calls entirely, but in a pretty good percentage of calls 30 to 40% of data we can now get digitally instead of needing on the phone.”
Ankit Jain Jun 26, 2025 ▶ 13:09 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 bullish
Assertion Not checkable as stated
Jain: Infinitus AI performs significantly better than human healthcare counterparts
“So like any other technology system, we're not perfect. We're significantly better than human counterparts.”
Ankit Jain Jun 26, 2025 ▶ 4:27 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 negative
Assertion Partly supported
Jain: Administrative delays stop 50% of chronic patients from starting therapy
“Almost 50% of patients who get on therapy, or who are supposed to get on therapy, a script is written, never get on that therapy because of the complexities and delays in those systems, which leads to a lot of avoidable medical cost that ends up in the ecosyst…”
Ankit Jain Jun 26, 2025 ▶ 4:44 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 neutral
Disclosure
Jain: Infinitus sells to healthcare labor budgets, not IT budgets
“We've never been part of the technology budget.”
Ankit Jain Jun 26, 2025 ▶ 24:21 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 neutral
Disclosure
Jain tested early voice AI by calling UnitedHealthcare as 'Bruce Willis'
“Before we incorporated Infinitus we built a demo that could call United Healthcare and say, hi, I'm calling to check benefits for patient Bruce Willis.”
Ankit Jain Jun 26, 2025 ▶ 1:59 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 positive
Disclosure
Infinitus FastTrack AI navigates IVRs and waits on hold for employees
“So we have a co-pilot called FastTrack that goes through the IVR systems, waits on hold, and then drops in our customers, employees when the other person is ready to talk.”
Ankit Jain Jun 26, 2025 ▶ 8:47 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025
Disclosure
Jain used his personal cell for hundreds of thousands of AI calls
“For the first three years of the company, that callback number was my cell phone. Right? And we were doing hundreds of thousands of calls. So I was getting 50 to 60 calls a day for various reasons.”
Ankit Jain Jun 26, 2025 ▶ 10:27 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025
Disclosure
Jain: Infinitus supports nearly 45% of Fortune 50 companies
“I think we support something like 44 or 45% of the Fortune 50.”
Ankit Jain Jun 26, 2025 ▶ 23:30 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 bearish
Prediction Not checkable as stated
Jain: Core AI will commoditize; value lies in workflow and proprietary data
“Building the core technology is going to be commoditized over time, but actually delivering the value by being part of the workflow is where there's a lot of challenges and being able to use proprietary data to tune it.”
Ankit Jain Jun 26, 2025 ▶ 19:29 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 positive
Assertion Not checkable as stated
Infinitus AI has completed over 5M calls and 100M audio hours
“So just to put this in scale, we've done over five million phone calls, over a hundred million hours of audio, of conversations between machines and humans.”
Ankit Jain Jun 26, 2025 ▶ 3:05 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 positive
Assertion Not checkable as stated
Jain: Major health payers built dedicated call centers for Infinitus AI
“That led us to have a lot of partnerships with the largest payers in the country, largest PBMs in the countries, where some of them have dedicated call centers just for EVA.”
Ankit Jain Jun 26, 2025 ▶ 11:58 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
Jun 26, 2025 positive
Assertion Not checkable as stated
Jain: Payers correct errors 70-80% of time when AI pushes back
“And so we built a knowledge graph based on all the calls that we do, to know what right looks like, so that now our AI agents, if they hear something that seems wrong, will push back and say, can you check that again? And we find 70 to 80% of time when we push…”
Ankit Jain Jun 26, 2025 ▶ 22:20 Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
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