Infinitus retrieves 30% to 40% of healthcare call data digitally
Ankit Jain · Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain · Jun 26, 2025 · at 13:09
Ankit Jain, CEO of Infinitus Systems, details progress in converting back-office phone interactions with healthcare payers into digital API data exchanges.
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“We've probably gotten rid of a few single digit percentage of phone calls entirely, but in a pretty good percentage of calls 30 to 40% of data we can now get digitally instead of needing on the phone.”
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