Gmail

“Where it wasn't just the fact that you could search for the messages and find them again after, which obviously is very important, but the cognitive cost of processing incoming messages fell through the floor in comparison to a world where you had to manually …”

“Oh yeah, there were bills here in California that would have banned Gmail because it was unthinkable that we would target ads based on what was in your emails.”

“In Gmail, when I archive this email, I end up back on the inbox. I now have to decide what to do next, and I have to do this every single time. This destroys flow.”

“So in order for me to, for example, take over your Gmail account, it costs about a hundred bucks.”

“You could imagine some of the incumbent productivity providers, you know, Gmail for email, for example, they're going to build a lot of the obvious features AI features for those apps and experiences, but it's less obvious that they would prioritize something …”

“Training runs can be paused, right? You can actually like, you can shut a training run off for two weeks and then start it up again. Which, you know, you can't do if you're running a Gmail service or a search engine or something.”