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Fin

also referred to as: fin agent

0 statements across 0 episodes · 2 bullish · 0 bearish · 2 people on the record · first statement Jul 18, 2025 by Scott Wu · said 2 times in 2 episodes since 2025 · across every show →

Mentions by year

brought up most by Scott Wu (1), Nathan Labenz (1)

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Everything said about Fin, oldest first

Jul 18, 2025 positive
Assertion Supported
Scott Wu: Intercom offers a $1M refund guarantee for Fin AI agent
“Actually, I was literally, as I was driving down here, I saw the intercom. They have this fin product, which is an AI agent in it. It does auto resolution of things like the auto resolution of customer support. They're like, cool. We have benchmarked this like…”
Scott Wu Jul 18, 2025 ▶ 38:21 Tech Executives: AI Has Changed SaaS Forever (Don't Fall Behind)
Oct 14, 2025 positive
Assertion Supported
Labenz: Intercom's Fin AI agent resolves 65% of support tickets
“They now have this fin agent that is solving like 65% of customer service tickets that come in.”
Nathan Labenz Oct 14, 2025 ▶ 32:10 Is AI Slowing Down? Nathan Labenz Says We're Asking the Wrong Question
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