bots

“If you focus much more on web views and use the bot as more just a shortcut to go into the full-on web view, you can onboard accounts much, much faster.”

“I actually agree with you that chat isn't the right thing for all things. One of the critiques that I got, of course, from the piece that I wrote about conversational commerce was, well, it was your critique, which is, well, you know, it doesn't make sense to …”

“Any job that can be specified or can be specified in terms of efficiency or productivity is a job that humans should not be doing, and it will be a job that would go to the bots.”

“My concern is that the issue around bot usage and adoption is not actually the discovery piece. It's that the great use cases for the bots haven't been created yet. And that's more a function of Facebook educating developers or developers coming up with the ri…”

“And especially when there's bots on both sides, now we can finally say, well, let's do an API on both sides, or let's do something smart.”

“A lot of emails that get sent from here and out are going to be written by a bot, and so you might as well have a bot that can read them, right, and then in the future, like, all email will be, like, between bots.”

“50% of traffic is already bots, it's already automated”