Atlassian

“To me, businesses are a set of processes. They're not a system of record. Like, these are all process-based systems, right? Everything Alex has just said is totally true, but there are processes like reference checking or other things, and your ability to coor…”

“I suspect as we get more of these tools and experiences, just like mobile, two years now and five years now, that'll be very standard. They'll all say, yeah, I get how to do this, right?”

“This is the best thing that's happened to our business, right? We're in a knowledge world. We have tools to play with that knowledge, to act on that knowledge, to do all sorts of other things, to solve the jobs our customers have always hired us for.”

“These are all, I would argue, a fundamental foundational design and experience problem. They're not a technology problem, right?”

“I definitely do not believe that it will be the majority pricing manner for all software or all SaaS based software, because when you talk to customers, they hate it.”

“Most businesses, I think, will have three to five large scale agent platforms running internally, and they say, hey, I use Agent Force for this, or I use Gemini for this.”

“I feel like in the technology world, sometimes we get so obsessed by, like, model quality, you know, it's almost trite now to say the models are far ahead of the actual value they're delivering now. The underutilized capabilities are so big.”