The Ledger
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Clark: Healthcare consumers will not return to pre-pandemic in-person visits
“After we've been on board in that experience, nobody's going back to the old way. Like the old way of, I pick up the phone. I punch a lot of buttons to go through a call tree. I finally end up with a human being. They send me up on a schedule four weeks from n…”
Clark: Post-pandemic employees will spend one to two days weekly in offices
“We will see, like, one to two days a week people go in and collaborate, but a lot of the time people will be spending independently working.”