The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 39 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Le Nel: Good product managers don't need A/B testing
“If you're a good product manager, you don't need an A-B test. You should be able to know what is the right product.”
Antoine Le Nel Oct 18, 2024 ▶ 6:02 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Focusing on CAC leads to acquiring the worst customer cohorts
“There's no CAC discussion. We only talk about ROI. Because if you talk about CAC, you'll always acquire the worst cohorts.”
Antoine Le Nel Oct 18, 2024 ▶ 0:10 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Growth marketing fails when operators rely on channel dogma
“I think it's when you start bringing a little bit of belief. I think the less you believe in, the Better it is, you know. I have no belief in anything, you know. I have no belief in anything. Like, it's true, you know, because... Well, I don't necessarily beli…”
Antoine Le Nel Oct 18, 2024 ▶ 15:38 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Investing in brand marketing early on is a mistake
“Investing in brand in the early days is the worst decision you can make.”
Antoine Le Nel Oct 18, 2024 ▶ 54:38 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Opinion
Le Nel: Ad platforms use privacy as a pretext for untracked brand spend
“I think there is a lot of bullshit on On privacy, where they use as well sometimes this pretext to just reposition their platform as a brand platform, and because it's brand, just spend whatever you want, and you don't track anything, and it's better for them.…”
Antoine Le Nel Oct 18, 2024 ▶ 59:57 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Antoine Le Nel: Product Is Art, Growth Is Science
“Product and growth is very different. All right. So I think product should be more about art and a bit less about science when growth should overrate on science.”
Antoine Le Nel Oct 18, 2024 ▶ 3:42 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: A tech company's edge stems from measuring what competitors cannot
“At the end of the day, your competitive advantage will always come from your ability to measure more than your competitors, because then suddenly you're gonna do that.”
Antoine Le Nel Oct 18, 2024 ▶ 13:07 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Antoine Le Nel increased Revolut's CAC to drive higher ROI
“So what I've done by, I've been arriving at Revolut is that I increased CAC significantly, but I improved ROI significantly too.”
Antoine Le Nel Oct 18, 2024 ▶ 24:42 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Supported
Le Nel: Revolut sets targets so high the company never reaches them
“We never reach our targets, you know, because our targets are much greater than what we, than what we're achieving.”
Antoine Le Nel Oct 18, 2024 ▶ 33:48 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Decisive binary choices outperform prolonged debates despite false positives
“If we say yes, it's yes. If we say no, it's no. And then we move on. And there are some false positive, you know, into it. You know, there are definitely some false positive, where we may say yes, and it should have been a no, and we said no, it should have be…”
Antoine Le Nel Oct 18, 2024 ▶ 38:51 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Antoine Le Nel: Growth is driven by granular execution, not moonshots
“They fish for the moonshot and so on, while actually it's just down there being excellent in the execution in everything you do at the lowest level of granularity.”
Antoine Le Nel Oct 18, 2024 ▶ 49:59 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Early brand awareness is driven by product penetration
“I think in the early days, actually your brand awareness is driven by your product penetration and not the other way around.”
Antoine Le Nel Oct 18, 2024 ▶ 55:40 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Opinion
Le Nel: Product localization is completely overrated
“I think the idea of localization is completely overrated.”
Antoine Le Nel Oct 18, 2024 ▶ 27:57 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Growth is fundamentally a bidding war against competitors
“Growth is a bidding war, right? It's a bidding war. It's about whether you're able to bid above everyone else.”
Antoine Le Nel Oct 18, 2024 ▶ 49:11 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: A/B testing increases time to market
“A-B testing increases your type to market. Because if you A-B test, you first need to do your A-B test, then you see which one wins, and then you launch.”
Antoine Le Nel Oct 18, 2024 ▶ 6:16 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Partly supported
Le Nel: King unlocked TV ad measurement long before any gaming competitor
“So, for example, at King, what we cracked We cracked the TV measurement framework way before everyone, and therefore we were the only company running TV.”
Antoine Le Nel Oct 18, 2024 ▶ 13:19 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Product teams build viral engines; growth teams operate them
“I think the way I like it I like it to work is that the product team builds the end, build the variety engine, and growth operates it. So you build something that is that you can parameter, you know, with parameters, and then you let growth play with it, you k…”
Antoine Le Nel Oct 18, 2024 ▶ 14:57 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Revolut uses airport card vending machines for brand ad attribution
“So what we do in airport, which is pretty cool, is that, so we do the advertising on jet bridges and so on, you know, if you, if you've been to Rome airport and so on, for example, we've launched something really cool there. But next to it, we put vending mach…”
Antoine Le Nel Oct 18, 2024 ▶ 17:56 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Upper-funnel brand marketing directly boosts conversion metrics
“Yeah, so investing more in this in this brand campaign was the big thing, and really identifying the ability that the brand marketing can improve your conversion metrics.”
Antoine Le Nel Oct 18, 2024 ▶ 19:40 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Generalist marketers belong in management, not execution
“I'm a strong believer of specialists, and that people should be experts in what they do, and generalist marketers are good in managerial positions, but not at doing things necessarily, you know, and that's why we have people who are experts in mid funnel, expe…”
Antoine Le Nel Oct 18, 2024 ▶ 21:34 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Monthly review meetings waste employee time on executive presentations
“If you had a meeting on, I mean, only once a month and so on, you would actually spend, I mean, we know how teams are, you know, they spend the last two, three days, you know, just preparing the presentation for the exec. It's a waste of time.”
Antoine Le Nel Oct 18, 2024 ▶ 35:45 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Antoine Le Nel: Economic maturity negatively correlates with fintech penetration
“I think there is a negative correlation between the maturity of the economy and the penetration of fintech.”
Antoine Le Nel Oct 18, 2024 ▶ 41:02 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: 15-Minute Meetings Work Remotely But Fail In Person
“A meeting of 15 minutes remotely works. In the real world, it doesn't work.”
Antoine Le Nel Oct 18, 2024 ▶ 43:10 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Remote Work Gives Introverts Greater Impact Than In-Person Meetings
“And I think in the world of remote, I think it gives a much stronger chance to introvert people, more introvert people to have deeper impact in meetings compared to in real life.”
Antoine Le Nel Oct 18, 2024 ▶ 44:04 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Partly supported
Le Nel: Revolut and King built brands before spending on marketing
“Out of sample of two, which is King and Revolut, the brand was much bigger before a single dollar of marketing was spent, right?”
Antoine Le Nel Oct 18, 2024 ▶ 51:05 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Antoine Le Nel: Agility Is Measured by Speed of Killing Projects
“That's how you probably can measure the agility of the organization is how quickly you kill projects versus how many more chances you're giving to them.”
Antoine Le Nel Oct 18, 2024 ▶ 2:04 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Antoine Le Nel: Revolut Is More Product-Driven Than Data-Driven
“That's the big difference, for example, with Revolut. I think we're a lot more product driven. Which means we spend more time looking at the product than looking at the data.”
Antoine Le Nel Oct 18, 2024 ▶ 2:54 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Le Nel: Revolut growth accelerates weekly with no ceiling in mature markets
“And it's steady, and it's accelerating week after week, you know, we just monitor every week, the acceleration keeps on going, just because the engine gets more and more optimized, you know, as we are progressing, and for now, we definitely don't see the limit…”
Antoine Le Nel Oct 18, 2024 ▶ 8:54 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Le Nel: Revolut cancels underperforming marketing campaigns after two weeks
“Well, so, I mean, on the marketing side we've been there's been some campaigns, for example, that we've been running in some countries where we've been using some creatives that were quite generic, and after two weeks we saw it was a disaster, and we just cut …”
Antoine Le Nel Oct 18, 2024 ▶ 10:35 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: Celebrity brand campaigns fail if celebrities lack social media skills
“I think doing some big brand campaigns with some let's say some celebrities that just not necessarily super good with social media, let's put it this way that just doesn't work, you know.”
Antoine Le Nel Oct 18, 2024 ▶ 19:13 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Partly supported
Revolut hit #1 in Romania and Norway using identical growth strategies
“We became number one in Romania and Norway, With the exact same strategy, the same, I mean, the same thing, you know”
Antoine Le Nel Oct 18, 2024 ▶ 28:46 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Le Nel: Revolut's Remote Team Meets In Person Only Once a Year
“Once a year.”
Antoine Le Nel Oct 18, 2024 ▶ 42:37 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Le Nel: Revolut's Crypto Exchange Underperformed Internal Expectations
“I think, I mean, we launched the crypto exchange was a great product. I mean, it's doing good. I did not really, I mean, it did not necessarily pick up the way we wanted yet, but maybe, yeah.”
Antoine Le Nel Oct 18, 2024 ▶ 55:51 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Insight
Le Nel: New growth leaders must build analytical frameworks before spending budget
“Build the analytical framework before you start spending anything.”
Antoine Le Nel Oct 18, 2024 ▶ 59:51 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Prediction Held up
Le Nel: Revolut is actively working on launching a mortgage product
“Well, we're working on it. I want mortgage.”
Antoine Le Nel Oct 18, 2024 ▶ 1:00:29 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Le Nel: King ran 1,000 parallel A/B tests at peak maturity
“I remember at some point we were running like maybe a thousand AP tests in parallel and so on.”
Antoine Le Nel Oct 18, 2024 ▶ 5:26 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Le Nel: Revolut measures growth using three key metrics
“Alright, well, we look at three things, I'd say, obviously. So the first thing is the volume of users, you know, that we're getting. The second thing is the ROI at which we are acquiring them. What's the payback? What is the, in, in, in months? And the last on…”
Antoine Le Nel Oct 18, 2024 ▶ 32:02 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Disclosure
Revolut's growth department operates across 20 to 25 matrixed teams
“In the growth team we have, I think it's 20, 25 different teams, you know... Because we work as a matrix, you know, so you have the channel people, and then you have the local people, and all of those are teams, you know. And then we run so I run a weekly busi…”
Antoine Le Nel Oct 18, 2024 ▶ 34:56 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Assertion Not checkable as stated
Le Nel: Revolut's £600/Year 'Ultra' Plan Performs Strongly in UK and France
“This is working. Yeah, that's working. Especially, I mean, UK, France, and those markets is working really well.”
Antoine Le Nel Oct 18, 2024 ▶ 56:19 Antoine Le Nel, CGO @Revolut: How Revolut Launch and Grow Products & Why CAC is a BS Metric | E1216 · 20VC with Harry Stebbings
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 1,200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.