The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 19 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Alex Tew: True virality depends on the idea itself, not channels
“I've always thought that the best way to be viral is independent of any particular mechanic or channel. It actually rests with the idea itself, and if you have a powerful enough idea, people will find ways to share it.”
Alex Tew Sep 11, 2020 ▶ 13:26 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Three to four year customer payback periods are insane
“But some businesses obviously have really long three or four years, which is kind of a little bit insane. It's very hard to predict how things are going to be that long”
Alex Tew Sep 11, 2020 ▶ 15:22 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Disclosure
Alex Tew: Calm reached a $60M run rate before its Series A
“I think we were on a sixty million dollar run rate at the time when we raised our series A.”
Alex Tew Sep 11, 2020 ▶ 26:52 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Opinion
Alex Tew: The UK has very few publicly successful entrepreneurs
“Richard Branson, childhood hero in many ways, and one of the very few examples of publicly successful entrepreneurs in the UK. Obviously, the US has many, many more”
Alex Tew Sep 11, 2020 ▶ 28:17 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Startups can pursue fast growth while maintaining profitability
“I don't think it necessarily has to be a choice. I think you can do both at the same time. I think you can grow as fast as possible at the same time as being sensible about your expenditure and ultimately be profitable. And you don't have to be insanely profit…”
Alex Tew Sep 11, 2020 ▶ 32:26 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Religious overtones deterred mass consumer adoption of meditation
“Most people are not going to read a heavy textbook, and most people will probably be turned off by the religious and spiritual kind of overtones of meditation”
Alex Tew Sep 11, 2020 ▶ 5:11 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Brand is a customer's primary long-term interaction with a company
“In the long run, brand is the primary interaction that a customer will have over a lifetime. Because the products will often change.”
Alex Tew Sep 11, 2020 ▶ 10:57 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Companies that ignore brand intentionality end up with accidental brands
“If you're not intentional about it, you'll just have one accidentally. And so if you're not intentional about your brand, you will end up with a brand anyway”
Alex Tew Sep 11, 2020 ▶ 11:17 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Pure organic customer acquisition is rare without network effects
“You know, it's very rare that a business will be hundred percent organic. I can only think of a few examples, particularly the businesses that have network effects that are truly organic in nature”
Alex Tew Sep 11, 2020 ▶ 14:08 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Assertion Supported
Alex Tew: Calm acquired its first 100,000 users via a two-minute website
“Pre-Calm, when we were thinking about the business, but we hadn't quite launched it, I created a web page called Do Nothing for Two Minutes, and this is actually how Calm got its first 100,000 users.”
Alex Tew Sep 11, 2020 ▶ 16:36 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Viral products must gain traction within a couple of days
“Yeah, from my experience, it has to be pretty much instantaneous, otherwise the ingredients are not right, and within a couple of days, I think, otherwise you need to kind of go back to the drawing board, and it may be that you've got one or two ingredients wr…”
Alex Tew Sep 11, 2020 ▶ 17:56 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
What-if
Alex Tew: The Million Dollar Homepage would take two weeks today
“So I think if I'd done the Million Dollar Homepage today, I think it would have been completed within two weeks rather than four months, potentially.”
Alex Tew Sep 11, 2020 ▶ 18:26 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Bouncing ideas off large groups dilutes high-conviction concepts
“If you're doing it with a huge group, and you don't have a huge amount of conviction in the idea itself, then maybe you will sort of revert to consensus if they don't particularly take to it, but if you have a lot of belief in the idea itself, and you reflect …”
Alex Tew Sep 11, 2020 ▶ 19:52 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Copying competitors fails because you cannot replicate their internal DNA
“The problem with competing one-on-one and only looking at what the competitors are doing is that you're sort of obsessing about the output that they're creating, and you can't really replicate what's going on internally. You have an idea of what they might be …”
Alex Tew Sep 11, 2020 ▶ 21:43 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Disclosure
Alex Tew: Calm raised its Series A six years after founding
“So it wasn't until 2018 that we did our series A first institutional capital. We've raised from Insight Venture Partners And that was six years after founding.”
Alex Tew Sep 11, 2020 ▶ 26:37 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Tech prioritizes external efficiency over internal mental states
“A lot of technology is really focused on the external world, if you like, improving the efficiency of the world that is out there, as opposed to focusing on the world within, particularly our mind and the emotional states that we're in”
Alex Tew Sep 11, 2020 ▶ 29:43 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Insight
Alex Tew: Social media consumes idle time required for creative imagination
“Time that we would have had to just kind of idly look out the window and think up things is now kind of occupied with social media or incoming messages. So I think that you kind of have to dedicate a bit more intention around the idea of using your imagination…”
Alex Tew Sep 11, 2020 ▶ 30:29 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Disclosure
Alex Tew: Calm has been a profitable company for many years
“So our ambitions are very big, you know, in terms of the scale we want to reach, and at the same time, we want to have a great business and do things in a way that allow us to build for the long term, and that can mean being a profitable company as we have bee…”
Alex Tew Sep 11, 2020 ▶ 31:39 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
Assertion Supported
Alex Tew met Calm co-founder Michael Acton Smith via Million Dollar Homepage
“I met Michael as a direct result of the Million Dollar homepage, got invited to a party, and met him there, and so it was the most key turning point in my early career”
Alex Tew Sep 11, 2020 ▶ 7:55 20VC: Calm Founder Alex Tew on What It Takes To Build Viral Products Today, The Current State of Customer Acquisition Costs, What Makes The Best Brands
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