The Ledger
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Fanton: LATAM Tech Worker Energy Is 2-3x The European Average
“If you pick somebody in Rappi or iFood or MercadoLibre, the energy and the passion of those people is, in my experience, two, three X is no more of what I see in, in the average here in Europe, right?”
Fanton: Super Apps Fail Without Cohesive Integration Between Services
“The super app concept of we can do this and that. So, so awesome. And people are like, well, I can use three different apps for it and I'm fine. And I think we were losing the, we were missing the glue between them. And I still see a lot of super apps making t…”
Östberg: Delivery Hero was disrupted by Rappi in Colombia
“We didn't do that fast enough in, in Colombia, as a good example, and we get disrupted by Rappi. So then the cohorts deteriorated big time.”
Borrero: Employees seeking work-life balance will not be happy at Rappi
“A normal human being that wants a bit more of balance in their life is not going to be super happy in Rappi.”
Borrero: Rappi's dollar retention cohorts are twice as good as DoorDash's
“Our dollar retention is world-class. DoorDash just published their dollar retention cohorts. And are amazing. Rappies are twice as good as them because of the multivertical approach.”
Borrero: Rappi couriers earn twice the Latin American minimum wage
“And there's another very important point for Latin American, is that if you connect And do orders for an hour in wrapping. You'll earn, in average, twice the minimum wage of Latin America.”
Nyatta: Rappi Is a Top Contributor of Alumni Founding YC Startups
“Rappi is one of the largest contributors to Y Combinator in terms of alumni. Rappi alumni becoming YC companies. One of the largest contributors within the YC universe.”
Borrero: Rappi achieves unit break-even at two deliveries per hour
“So for us in America, it's two. If you're doing two orders per hour, you're good.”
Borrero: Rappi will become a super-app with banking within five years
“In five years, Rappi is going to be this super app for people that don't have a lot of time and need Help with a lot of things, and RAP is going to be able to provide not only groceries and restaurants and pharmacy, but also everything for your pets, services,…”
Borrero: Delivery apps rely on hyper-local density over citywide coverage
“Because this business has hyper-local network effects. You need to make a specific user fall in love with your service, so that specific user in a specific neighborhood in Bogota or in Sao Paulo, she or he gives a shit if you have a 100,000 restaurants in othe…”
Borrero: Rappi reaches local zone maturity in three and a half months
“Yeah, it takes about three and a half months. It's not more than that.”
Borrero: On-demand ATM cash delivery became 5% of Rappi's orders
“48 hours after reading that message, we implemented an on-demand ATM where users could order the equivalent to a hundred dollars or 200 dollars, and a courier will deliver the cash for them. Latin America, everyone uses cash. We would deliver cash for them in …”
Borrero: Rappi is unit economic profitable across all nine operating countries
“To be clear, Rappi is unit economic profitable globally, so in nine countries that we operate, so it's not acceptable for us, and I think for anyone in this world now, To have negative unit economics.”
Akhund: Rappi hit unicorn status within a year of my seed investment
“Rappi was one of my first investments. Rappi is like a door dash for LADAM. Yeah. I literally invested and they did not talk to me again. Like they were just so busy and they grew that thing like crazy. And it was a unicorn within a year and a half. I invested…”
Nubank, Rappi, and dLocal Mafias Will Build Next LATAM Startups
“Like you've got NewBank, Rappi, Dlocal, right? And so like the kind of mafias from those companies are going to spin out and join the next generation of companies or grow the next generation of companies.”
Borrero: Aggressive growth is unsustainable until unit economics are cracked
“And it's growth, growth, growth when you've cracked unit economics. If you haven't cracked unit economics, it's unsustainable to scale. So you have to crack unit economics and then go as fast as you can, knowing that you're going to be burning a lot of money t…”
Borrero: Rappi's North Star metric is frequency of use
“For us, the key metric has been frequency of use. Yes, we're a multivertical app, and what makes Rappi amazing is to be able to really make your life better, not only with restaurants, but with pharmacy, with diapers, with liquors, with anything you want.”
Borrero: 70% of Rappi's GMV comes from high-frequency power users
“What we're seeing is that 70% of our GMB comes from these users that really understand Rappi, and that's where we're focusing.”
Borrero: Rappi employs 4,000 corporate staff and 150,000 active couriers
“But now I'm managing a team of 4000 people, a 150,000 couriers in the region.”