Suster: Telesales and Direct Sales Experience Are Essential for Tech Careers
Mark Suster · 20 VC 085: Mark Suster @ Upfront Ventures on Being A Super Entrepreneur Driven VC · Nov 4, 2015 · at 4:28
Mark Suster, Managing Partner at Upfront Ventures, advises aspiring tech operators on why early exposure to direct sales is essential.
“Is to get some sales experience, and usually the best way to do that is telesales, and even if you want to be in marketing, even if you are in customer support, even if you want to do biz dev, ask the CEO if you can, you know, just do an hour a week of sales calls just to get experience with it, and that skill of how to deal with customers, how to close business, how to understand their concerns, how to understand Whether or not product actually meets the needs of customers is something that you're going to have with you for the rest of your career.”
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