Sinek: Active listening is making others feel heard, not repeating words
Simon Sinek · Simon Sinek: On Trust; Why Millennials Avoid Conflict; How to Listen Effectively | E1033 · 20VC with Harry Stebbings · Jul 10, 2023 · at 35:48
Simon Sinek, author and founder of The Optimism Company, discusses the mechanics of active listening with 20VC host Harry Stebbings.
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“So listening is the art of making other people feel heard. Validating the things they're saying, repeating back to them what you heard, saying it back to them in a different way. Let me make sure that I hear this right and saying it back to them as you heard it, not just parroting back the language, looking them in the eye, not looking at your phone, not being distracted by other things around the room.”
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