Zhang: Product is the most chameleon role in tech organizations
Jiaona Zhang · Jiaona Zhang: Why All Product Teams Should Have a Scorecard & How to Use It | E1154 · 20VC with Harry Stebbings · May 17, 2024 · at 18:34
Jiaona Zhang, Chief Product Officer at Linktree, shares her core philosophy on product leadership and cross-functional responsibilities during an interview on 20VC.
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“It actually encapsulates everything I believe about product, which is the product role is the most chameleon role out of all of the functions, which means at some point you're like, I need to lean into sales because Like that's actually how I can build the best product by getting that information from my large customers or my, you know, sometimes you're like, I need to lean into support because I'm not even at the sales point yet. I just need to understand what's happening, right? So you're always wearing all of these different hats because that is the job of the product leader to be able to be that chameleon, to be that glue with that exact team and to be able to spot like what needs more work and go like fill that hole, not necessarily yourself, either with a higher Or, you know, pushing the exec team or the founders to get there.”
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