Mark Goldberger is Head of Enterprise Sales at Ramp. He advises host Harry Stebbings on how startups can secure logo rights and customer references without sounding needy.
“So one, I don't ask for it. It's something that's a requirement. So I think just the assumed close there is really important. You know, as part of working with us, we we're excited by we want to support our customers. We love to show off the great companies that are working with us. And so we're going to have your logo on our sales materials, On our website. That's part of what we do. Oh, well, we don't allow companies to do that. Okay. Well, it was great chatting with you. You know, good luck finding a solution that, that, that is going to solve for the pain that you have today.”
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More from Mark Goldberger
Insight
Founders should never hire a VP of Sales before an individual seller
“But in no circumstances do you really want to bring in a VP of sales before you have a seller, because they're gonna come in with the preconceived notions That ultimately might not mesh with your particular business model.”
Mark GoldbergerApr 19, 2023▶ 7:19Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Opinion
Software sales leaders recruit within too narrow a candidate profile
“I think there's a challenge from software companies and sales leaders thinking too small inside of a box in terms of the profile of who they're looking for.”
Mark GoldbergerApr 19, 2023▶ 2:42Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Insight
Early enterprise sales require product-customer fit, not product-market fit
“You don't need product market fit In order to sell an enterprise, especially as that first seller, what you need to find is product customer fit.”
Mark GoldbergerApr 19, 2023▶ 4:26Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Insight
Startups should hire their first sales rep before reaching $1M ARR
“I think they should make that first hire as soon as they have a product that they really want to be testing out in the market, and so I think it's a lot sooner than a million ARR, to be honest.”
Mark GoldbergerApr 19, 2023▶ 8:49Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Insight
Logos matter far more than revenue in early-stage sales
“The, those first sales, I don't think about revenue as being important. The revenue or the currency that matters in those first sales are the logos. You need to be acquiring logos. You need to be able to say, hey, this company works with us. That gives you cre…”
Mark GoldbergerApr 19, 2023▶ 9:00Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Insight
Salespeople must never let champions sell to executive buyers alone
“There is not a world that I would ever be comfortable living in where I want to outsource my job to a champion at a prospect.”
Mark GoldbergerApr 19, 2023▶ 15:19Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
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