Forquer: Traditional SaaS Is Under Threat, but Salesforce Pivoted Early to Agentic AI
Patrick Forquer · Inside Legora: Jude Law Generated $50M Pipeline | Are They Undervalued at $5.5BN? | Patrick Forquer · 20VC with Harry Stebbings · May 11, 2026 · at 58:07
Patrick Forquer is CRO at AI startup Legora. He assesses how traditional SaaS vendors are adapting to AI agents.
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“I think all the traditional SaaS companies are definitely under threat right now, but I have to say I've been so impressed with Salesforce. If you look at, they sort of Did a hard break glass in case of emergency pivot last year. And at their scale, they went full agentic and sort of the go to market framework and positioning and, you know, credit for them for being, you know, they're very early on that ahead of every other big tech company.”
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Forquer: Legora and Harvey aggressively poach each other's law firm clients
“I mean, they know who we work with. We know who they work with. We're both trying to get in. We, we're very aware that, you know, they know who our customers are. We know who theirs are. We're both going aggressively after it and also scaling up quickly to go …”
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“When we get into a deal, when we get into a pilot, we convert pilots, 78% of the time, into a close one opportunity.”
Legora provides forward deployed engineers for contracts of six figures and above
“We can afford to take, you know, to take this sort of human, this very human-centric approach right now, but we do it for, you know, pretty much anything in, in, in six figures and above.”
Forquer: Legacy SaaS Delayed Demos Because Products Weren't Good
“So the traditional SaaS playbook is like, you don't want to demo. For example, the old school SaaS thing is like the products weren't very good. You know, you want to hold the demo as long as possible, do discovery, build rapport, do all these things, and then…”