Sinek: Soft skills should be renamed human skills
Simon Sinek · Simon Sinek: On Trust; Why Millennials Avoid Conflict; How to Listen Effectively | E1033 · 20VC with Harry Stebbings · Jul 10, 2023 · at 1:03:18
Leadership author Simon Sinek explains why workplace terminology should replace 'soft skills' with 'human skills' such as active listening and empathy.
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“I hate the term soft skills. There's nothing soft about them, and hard and soft are opposites. And these things are not opposite skills. They're complementary skills. And so I believe in human skills. You know, hard skills are the skills you need to learn to do your job, you know, obviously, and I need you to excel at that. And human skills are the skills you need to learn to be a better human being. And when you learn the skills of being a better human being, like how to listen actively, how to have empathy, how to have a difficult conversation, how to have an effective confrontation, how to give or receive feedback turns out it's good for business and it's good for relationships.”
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