Palan: Product teams lack a centralized data system equivalent to CRM
Hubert Palan · 20VC: Why "Founder Insight" is Overrated, Why Big and Bold Product Visions Can Be Dangerous & Why Getting To Product Market Fit by Accident Can Lead to Danger with Hubert Palan, Founder & CEO @ ProductBoard · Jan 29, 2021 · at 12:23
Hubert Palan is the founder and CEO of Productboard. He explains the core problem Productboard addresses regarding how product management lacks centralized customer data sharing.
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“No, I go for the look like the whole premise of Product Board as a system. Is based on the idea that the information should be shared with all the people that are involved in product decision making. It's similar, like, you know, CRM system, like you centralize all the data about customers in order to disseminate it across the company. So that sales see it, marketing sees it, you know, customer support success. Like you have fullest picture of the customers possible, and this is missing on the product side.”
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