Heavy Customer Success Teams Signal Difficult Product Adoption to Buyers
Sean Murray · Sean Murray: Why Discovery Today is F***** & How to Scale Into Enterprise Effectively | E1107 · 20VC with Harry Stebbings · Jan 24, 2024 · at 32:43
Sean Murray is the Chief Revenue Officer at Greenhouse. He discusses customer success team structures and product usability when scaling software sales.
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“If you have a heavy people or human oriented customer success organization, Could be a red flag for the buyer.”
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