Carl Parrish was not on this episode. A recording of them was played into it, so these
are their words but not an appearance on 20VC. It still counts as said, and it is kept out of every score on their page.
Carl Parrish, VP of Sales at Figma, explains his approach to sales onboarding and early customer shadowing.
0:00 / 0:11exact quote · 11.7s
720p mp4 · rendered on demand · StarZero watermark
“You're on the bench. You're watching the players on the court play for only a couple of weeks, but that's the best thing for the business and for the customer in a lot of cases, because if you put someone on the phone four days into the job, it's not a good luck if they're not prepared.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
(the analysis reads context, assessments check outside sources). how →
More from Carl Parrish
Insight
Parrish: Hire a head of sales when building out 3+ reps
“When you've got some conviction that, Hey, this is a motion that's going to require a sales team. I know that we've got capacity to hire at least let's call it three salespeople go and get that head of sales, go and get that frontline sales manager.”
Carl ParrishJul 27, 2022▶ 18:5620VC: The Memo: What is a Sales Playbook? Does the Founder Need to Create It? Should the First Sales Hire Be a Leader or a Rep?
Disclosure
Parrish: Figma had no customer-facing employees when he joined
“When I joined Figma, for example, there was nobody in a customer-facing role, and so I'm Sales enablement, sales operations, sales finance, and I'm all of those things bad or mediocre at best because you just have to be. Those roles and those functions don't e…”
Carl ParrishNov 16, 2022▶ 24:1820 Sales: The Ultimate Guide to Sales Onboarding for New Sales Reps and Sales Leaders, The Biggest Red Flags in the First 30 Days & What Can Be Done to Set Them Up for Success with Leaders from Figma, Dropbox, Miro and more.
Made with StarZero
Turn any episode into a week of clips.
This entire site, over 1,200 episodes transcribed, diarized, checked and made playable,
runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the
moments worth sharing, cuts them, captions them, and reframes them for every feed.
We use essential cookies to make the site work. With your permission we
also use analytics cookies (Google Analytics and Mixpanel) to understand
usage and improve StarZero. See our Cookie Policy.
