Kim Graves, GTM leader at Notion, shares her forecast on enterprise software adoption and tool consolidation on 20Sales.
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“And my prediction is it's going to get a bit worse in the short term, but long term, we are going to consolidation because there's no way an employee can learn 200 different tools and be effective in their day to day.”
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More from Kim Graves
Opinion
Kim Graves: High-performing sales teams cannot be built fully remote
“I don't think you can build the same type of collaborative, dedicated sales team where everyone's just working from home.”
Kim GravesJun 27, 2025▶ 48:2620Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
Insight
Graves: First sales hires should focus on learning, not quota execution
“The earliest stage of building a sales team is not looking for Traditional coin operated reps that are going to come in and just build the sales playbook for you. The earliest stages are actually about learning.”
Kim GravesJun 27, 2025▶ 20:0220Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
AssertionNot checkable as stated
Kim Graves: Fortune 100 executives cannot be reached via PLG motions
“Executives of fortune, 100 companies aren't typically tinkering with the latest technology. They're focusing on their business priorities. They're focusing on How to drive the business forward. And you don't get in front of those people with a product led moti…”
Kim GravesJun 27, 2025▶ 44:3820Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
Opinion
Kim Graves: Cold calling is the most underrated outbound sales channel
“Because I see it working and people don't do it. Cold calling is hard. It's way easier to send an email and get a rejection. That's easy. When you cold call someone and you get a rejection, that hurts. And so when you think about the other sellers around you i…”
Kim GravesJun 27, 2025▶ 45:4020Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
PredictionNot checkable as stated
Graves: AI sellers remain far from replacing enterprise sales reps
“I will say, I believe it would work if it's a very transactional product. Like, if you're like, hey, we're a conference, and we are selling conference booths, this is the price. I think, like, an AI Seller can actually probably sell that quite well, but when y…”
Kim GravesJun 27, 2025▶ 53:2420Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
Disclosure
Slack deliberately avoided sales outreach to community workspaces despite high user counts
“And so at Slack, we saw that our biggest workspaces were actually communities. They were professional networks that were using Slack to trade best practices. There were student groups that were using Slack to work on projects. And the sales team was tempted to…”
Kim GravesJun 27, 2025▶ 14:4620Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
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