Olivia Nottebohm

COO, Box · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

executiveoperatorLinkedIn ↗box.com ↗

Olivia Nottebohm serves as the Chief Operating Officer at Box, leading global go-to-market strategy across sales, marketing, and customer success. She previously served as Chief Revenue Officer at Notion, Chief Operating Officer at Dropbox, Vice President at Google Cloud, and Partner at McKinsey & Company.

19statements → 4claims → 2claims resolved → 3.84/5average certainty → 2/5average debate potential → ≈4.5/5argument clarity, estimated →

1 supported 1 partly supported 0 contradicted 2 not checkable as stated how the 4 claims stand · each chip opens the sources

4 assertions · 15 insights · every statement was checked. The predictions and assertions are the 4 claims: statements the public record can support or contradict. 2 are resolved, and 2 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Olivia argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Nottebohm: Only 15% of SaaS companies sustain 60% growth past $100M ARR
“Only 15% of those companies who are growing at over 60% as they reach a hundred million ARR Are able to maintain that growth.”
Olivia Nottebohm Mar 30, 2022 ▶ 28:59 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?

Expressed certainty vs assessment result

none yet certainty 1
none yet certainty 2
none yet certainty 3
100% certainty 4
50% certainty 5

weighted support: a fully supported claim counts one, a partly supported claim counts half. Each filled bar is clickable and opens exactly those claims; "none yet" means nothing said at that certainty level has resolved yet

How they sound: speaking style how? →

220 words/min while actually speaking · 0 um and uh per 1k words

No argument clarity score for Olivia Nottebohm: no usable question→answer exchanges on raw tape (a fair score needs 8+). We do not score a sample that small. Roundtable and news formats yield far fewer direct exchanges than interviews. Their coarse estimate from 24 exchanges on the produced feed is ≈4.5/5, shown at half point precision because the sample is small and produced tape scores higher.

Measured by listening to 4,851 words across 1 episode, but every recording we have of Olivia Nottebohm is the aired feed, and an editor cleaned that audio before release. Some of the hesitation was cut before we ever heard it, so read these as floors: the true rates are at least this high. These are measurements of speaking style, not scores. How it's measured →

Everything Olivia Nottebohm said on 20VC that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight
Nottebohm: Offer slow-growing product lines for free instead of reviving them
“It's almost better to just cut off the branch and say, you know, that was a great entry. That gives us a great halo. We'll actually just offer that for free now, but we're not going to try to resuscitate this piece of the business back up to a 110% growth when…”
Olivia Nottebohm Mar 30, 2022 ▶ 9:39 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Companies should not make building decisions solely to optimize revenue
“You never want to make decisions as you're Building to optimize for revenue. You really, really have to be careful not to do that. In fact, I would almost recommend that you take away things that pull you in the direction of something that would make you optim…”
Olivia Nottebohm Mar 30, 2022 ▶ 8:35 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Job interviews are highly likely to yield false positives
“I view interviews as Highly, highly likely to get a false positive. Less likely to get a false negative.”
Olivia Nottebohm Mar 30, 2022 ▶ 20:11 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Assertion Partly supported
Notion CEO Ivan Zhao still personally interviews every candidate hired
“Ivan still interviews everyone, which I deeply, deeply respect.”
Olivia Nottebohm Mar 30, 2022 ▶ 25:59 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Assertion Supported
Nottebohm: Only 15% of SaaS companies sustain 60% growth past $100M ARR
“Only 15% of those companies who are growing at over 60% as they reach a hundred million ARR Are able to maintain that growth.”
Olivia Nottebohm Mar 30, 2022 ▶ 28:59 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: SaaS companies must acquire digital natives for future enterprise growth
“You're not only acquiring SMBs, but you're trying to be very thoughtful about acquiring digital natives because they will be your future enterprise players”
Olivia Nottebohm Mar 30, 2022 ▶ 4:44 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: GTM teams must operate cohesively while isolating team outcomes
“You operate as a cohesive engine, but actually you do isolate out who is driving what outcome.”
Olivia Nottebohm Mar 30, 2022 ▶ 10:40 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Executive span of control of eight direct reports is optimal
“I do believe in more of a flat structure, so a span of control of eight I feel is very comfortable, especially in my role where I'm really not trying to do the job of any one of the functional leaders on my team, right?”
Olivia Nottebohm Mar 30, 2022 ▶ 12:24 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Executive leaders must not directly own individual work streams
“At a certain point, you're never owning a piece of work yourself, because that then takes away from your ability to coordinate and look forward and think strategically.”
Olivia Nottebohm Mar 30, 2022 ▶ 12:55 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Keeping your role in a hyperscale startup equals an annual promotion
“One thing I think about in these hyperscale companies is by definition, you're almost getting promoted once a year anyway, if you just continue to keep the scope you have, because, you know, you continue to double your function, you're responsible for double t…”
Olivia Nottebohm Mar 30, 2022 ▶ 17:11 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Executive leaders must absorb pressure rather than pass down anxiety
“And I think part of as you decide that you want to try to help a company grow and be in a leadership position, part of what you're signing up to is absorbing the pressure. That is part of your function. If you just take the pressure and pass down the anxiety, …”
Olivia Nottebohm Mar 30, 2022 ▶ 19:07 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Leaders who constantly question their standing operate at half speed
“And a leader who is constantly questioning what their leadership, their own leadership thinks of them is operating at half speed, right?”
Olivia Nottebohm Mar 30, 2022 ▶ 19:26 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Positive reference checks lack credibility if they cannot name a weakness
“People know that all of the good things they said about the person aren't credible if they really can't note a weakness.”
Olivia Nottebohm Mar 30, 2022 ▶ 22:53 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Delay hiring rather than make compromised hires
“Do not make that higher out of deep necessity, and think that you're just going to solve it. It's actually better to go a little longer and wait for the right talent, even though it's hard to operate in that environment. But in the long run, it's the right dec…”
Olivia Nottebohm Mar 30, 2022 ▶ 24:13 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Startup leaders must make defensible decisions rather than pleasing everyone
“When you make decisions, you always have to have a rationale that you can stand up in front of an entire company and explain. The reason I feel really strongly about that is no matter what decision you make, someone's going to be unhappy. So if you find yourse…”
Olivia Nottebohm Mar 30, 2022 ▶ 31:49 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Assertion Not checkable as stated
Nottebohm: Diane Greene centered Google Cloud Monday staff meetings on customer problem-solving
“Diane Green ran her staff meetings that way. Every Monday we were problem solving how we could help a certain customer, and a certain type of customer, and what we needed to do to get them truly just loving the product, and that was very special.”
Olivia Nottebohm Mar 30, 2022 ▶ 6:32 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Great operations connect functions end-to-end to eliminate friction
“Ops is really about connecting end-to-end how functions work together. I mean that very respectfully, Respectfully. You can have amazing functions in a company, but if they're not working in lockstep with each other, you can have tremendous amount of friction,…”
Olivia Nottebohm Mar 30, 2022 ▶ 7:13 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Assertion Not checkable as stated
Nottebohm: Notion forecast calls analyze funnel drivers beyond binary metrics
“That's what the forecast call is for, so that we are truly understanding what's happening in our business. It's not just, like, a set of traffic lights that are red or green, and we move on.”
Olivia Nottebohm Mar 30, 2022 ▶ 11:59 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?
Insight
Nottebohm: Most struggling direct reports are self-aware and welcome feedback
“For the most part, people are self-aware, and they actually welcome the time to openly just be able to talk”
Olivia Nottebohm Mar 30, 2022 ▶ 14:57 20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, How To Use The Trust Equation in Hiring, How To Do Referencing Most Effectively and Whether To Fill Seats or Wait for the Perfect Hire?

Appearances (1)

EpisodeDateSpeaking time
20 Sales: Notion's CRO Olivia Nottebohm on How To Build Great Operations at Your Company, Mar 30, 2022 23m
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