in-house AI customer support

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 19, 2025 by Jesse Zhang · across every show →

Everything said about in-house AI customer support, oldest first

Sep 19, 2025 negative
Assertion Not checkable as stated
Zhang: Very few enterprises build AI customer support fully in-house
“I would say from our experience so far, very few people will build it themselves.”
Jesse Zhang Sep 19, 2025 ▶ 29:50 20VC: Why 90% of Founders Build Startups Wrong | Why AI Growth Rates are Sustainable & Remote Work is BS and the AI Talent War | Competing with Brett Taylor and Sierra: Who Wins the Customer Service War with Jesse Zhang, Decagon
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