friction

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement May 31, 2024 by Matt Lerner · across every show →

Everything said about friction, oldest first

May 31, 2024 positive
Insight
Lerner: Introducing onboarding friction often yields higher quality customers
“So a lot of times you'll get the best customers in situations where you're actually introducing friction into the funnel.”
Matt Lerner May 31, 2024 ▶ 8:38 Matt Lerner: How to Hire Growth Leaders and Teams and Why in a World of AI | E1159 · 20VC with Harry Stebbings
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