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customer success team

also referred to as: customer success teams

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 1, 2025 by Jason Lemkin · across every show →

Everything said about customer success team, oldest first

May 1, 2025 bearish
Prediction Open · timeframe May 2027
Lemkin: AI will replace half of sales and customer success teams
“Half of these sales teams will be gone in two years. Half of these sales and customer success teams will be gone in two years because they're mediocre. They'll be gone. They're all going to be laid off.”
Jason Lemkin May 1, 2025 ▶ 1:26:41 What Does it Take to Be Good at Series A and B Today? · 20VC with Harry Stebbings
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