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customer feedback

2 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Jan 19, 2018 by Florian Leibert · across every show →

Everything said about customer feedback, oldest first

Jan 19, 2018
Insight
Basing product features on two or three customer interviews fails
“I think if you just talk to two or three customers, you're probably going to end up building the wrong things.”
Florian Leibert Jan 19, 2018 ▶ 13:51 20VC: Why You Should Not Always Listen To Your Investors, The Pros and Cons of Strategic Investors & How To Approach Operational Efficiency with Scaling with Florian Leibert, Founder & CEO @ Mesosphere
Mar 18, 2024 negative
Insight
Raanan: Founders claiming universal customer love are misreading feedback
“Whenever entrepreneurs tell me that customers love what we do. Every customer we spoke with like to get our product, you know, like to get their hands on a product. You probably misunderstood the customer. You probably didn't listen well in a conversation. Tha…”
Gili Raanan Mar 18, 2024 ▶ 1:06:13 Gili Raanan: One of the Best Seed Investor of All Time: 1 Decacon, 7 Unicorns, 4 Acquisitions| E1128 · 20VC with Harry Stebbings
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