CSAT
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Mar 12, 2026 by Jason Lemkin · across every show →
Everything said about CSAT, oldest first
Mar 12, 2026 positive
Lemkin: AI Support Agents Always Rank in Top 10% CSAT
“Everyone's data that works in a heterogeneous human AI agent environment, the CSAT is always top 10% for the agents. It's never number one. They never say that the number one most popular person is always a human, but the agent's always in the top.”