conversational interfaces
3 statements across 3 episodes · 2 bullish · 1 bearish · 3 people on the record · first statement Mar 18, 2016 by Puneet Mehta · across every show →
Everything said about conversational interfaces, oldest first
Mar 18, 2016 bearish
Mehta: Context-blind messaging bots will fail to deliver on AI promise
“What concerns me is not what could prevent growth, but what I call the possible messaging gold rush. And if businesses try to build messaging apps, you know, without truly understanding real-time customer context, or without leveraging human-assisted AI for sc…”
Jun 22, 2016 bullish
Jun 16, 2017 bullish
Search will shift from keywords to conversational interfaces
“The way really we see things evolving is that tomorrow we are not going to search as we do today with keywords type enter and wait for an answer. It's going to become more and more interactive and then conversational. And so I believe that in the, in a few yea…”