chat interface

“I think in general, the integration of chat is going to be into everything, and it's not really unique to IoT.”

“Chat is more of like a UX paradigm shift. So it takes, you know, what used to be a graphic, you know, graphic user interface. And turns it more into a command line.”

“Chat as an interface onto everything, I don't think makes sense. I don't want to have to type out explicitly my instructions to get stuff done. Like sometimes I just want to click some buttons and go through a GUI and get the job done. So yeah, I don't think l…”

“The history of Farox is, it's a pretty experienced team. The first three to four months, we built a guard mode agent that knows everything about every customer with a chat interface. This does not work.”

“Definitely not. It's the command line starting point of this new frontier, like the MS-DOS was, you know, way back when.”

“It's good in some areas, terrible in others. I think for the travel use case, it's terrible.”

“And so the chat interface doesn't capture that user intent, that user behavior right now, which is why it was never a great fit for advertising. And it also fundamentally corrupts the trust that people have when they go into a product and they want the accurat…”