AI customer support tools
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 11, 2025 by Jason Lemkin · across every show →
Everything said about AI customer support tools, oldest first
Dec 11, 2025 negative
Lemkin: AI customer agents remain slow, setup-heavy, and prone to hallucinations
“I could, if you've used these products in the field, you can see on the one hand, they're amazing. On the other hand, they are slow. Okay. On the other hand, they are complicated to set up and ingest data. On the other hand, hallucinations are a minor issue, b…”