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AI customer service bot

2 statements across 1 episodes · 2 bullish · 0 bearish · 1 people on the record · first statement Oct 11, 2024 by Eoghan McCabe · across every show →

Everything said about AI customer service bot, oldest first

Oct 11, 2024 bullish
Assertion Not checkable as stated
McCabe: Intercom's AI bot resolution rate is approaching 50%
“The average resolution rate of our bot is now approaching 50%.”
Eoghan McCabe Oct 11, 2024 ▶ 2:56 Eoghan McCabe, CEO @Intercom: Freedom of Speech, Censorship and Government Control | E1213 · 20VC with Harry Stebbings
Oct 11, 2024 bullish
Assertion Not checkable as stated
McCabe: Intercom's AI bot outresolves every competitor on the market
“We now have the highest performing AI customer service bot. You look at everything that's on the market. They can't resolve tickets at the rate we can.”
Eoghan McCabe Oct 11, 2024 ▶ 2:48 Eoghan McCabe, CEO @Intercom: Freedom of Speech, Censorship and Government Control | E1213 · 20VC with Harry Stebbings
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