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account manager

also referred to as: account managers

3 statements across 3 episodes · 1 bullish · 0 bearish · 3 people on the record · first statement Dec 20, 2024 by Matt Plank · across every show →

Everything said about account manager, oldest first

Dec 20, 2024 bullish
Disclosure
Rippling ties account manager compensation 70% to new business, 30% to retention
“I think, like, 70% of it is tied to selling new business, and 30% roughly is tied to retention, specifically, like, dollar retention, and it completely changed everything in our, you know, like, have just, like, out, completely outlier, like, off the charts, l…”
Matt Plank Dec 20, 2024 ▶ 24:09 Matt Plank, Rippling's CRO: How to Build an Enterprise Sales Machine | E1241 · 20VC with Harry Stebbings
Jan 24, 2025
Insight
Account Managers Must Excel at Pipeline Generation
“Your account managers should also be excellent at pipeline generation because they're trying to get into other divisions, et cetera.”
Carlos Delatorre Jan 24, 2025 ▶ 1:02:39 Carlos Delatorre, CRO @Harness: Why Every Sales Rep Should Do Pipeline Generation | E1251 · 20VC with Harry Stebbings
Jun 27, 2025 neutral
Assertion Not checkable as stated
Early Slack Account Managers handled AE, SE, and CSM duties combined
“And it was in the job that I realized that the account manager role was an account executive, a solutions engineer, and a customer success manager, all in one, helping our customers.”
Kim Graves Jun 27, 2025 ▶ 5:49 20Sales: How to Layer Enterprise Sales on PLG | How to Sell AI Tools To Enterprises That Are Scared | Should Reps Own Their Own Pipeline | Mistakes All Founders Make When Moving From Founder-Led to Rep-Led Sales with Kim Graves
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