Last Updated: January 17, 2024
1. Introduction
It Just Works Inc. ("we," "us," or "our") is committed to protecting the privacy of users of our website, starzero.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Our Service utilizes advanced AI technologies, including vision-language models (VLMs) like Gemini, to process and analyze video content. Key features include:
- Video Processing: We process your videos to enable natural language search and interaction.
- Face Detection: Our Service includes advanced face detection capabilities that generate secure, anonymized representations of faces in your videos. These representations are used solely to enable similarity-based search within your own content and do not involve personal identification or facial recognition.
- Speech-to-Text: We provide speech-to-text processing for your videos, generating transcripts that enhance searchability and accessibility.
- Chat Interaction: You can interact with your video content through a chat interface powered by our tools and integrated with Gemini.
This Service allows you to upload your video library and make it searchable and interactive using large vision-language models (VLMs), such as Gemini. We understand that your video content may contain sensitive information, and we take your privacy seriously.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
We collect the following types of information:
a. Information You Provide Directly:
- Account Information: When you sign up for alpha testing of our Service, we collect your name and email address.
- Video Content: When you use the Service, you upload your video library. This content may include videos, audio recordings, and associated metadata (e.g., titles, descriptions, tags). We understand this data may be sensitive and are committed to handling it securely.
- Communications: If you contact us directly (e.g., via email, support requests), we may receive additional information about you, such as your name, email address, the contents of your message, and any attachments you may send us.
b. Information Collected Automatically:
- Usage Data: We collect information about how you interact with the Service, such as the features you use, the searches you perform, the videos you view, and the frequency and duration of your activities.
- Device Information: We may collect information about the device you use to access the Service, including the device type, operating system, browser type, IP address, and unique device identifiers.
- Log Data: Our servers automatically record certain information when you use the Service, such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
c. Information from Third Parties:
- We may receive information about you from third-party services if you choose to link your account with those services, but at present we do not link to any third parties, but may in the future.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service:
- To process your video library and make it searchable and interactive using VLMs.
- To create and manage your account.
- To provide customer support and respond to your inquiries.
- To troubleshoot issues and improve the functionality of the Service.
- To Improve the Service:
- To analyze usage patterns and understand how users interact with the Service.
- To develop new features and improve existing ones.
- To personalize your experience and tailor the Service to your needs.
- To perform research and development.
- To Communicate with You:
- To send you updates about the Service, including information about alpha testing, new features, and changes to our policies.
- To respond to your comments and questions.
- To send you marketing communications (if you have opted in to receive them).
- To Protect Our Rights and the Rights of Others:
- To enforce our Terms of Service and this Privacy Policy.
- To detect, prevent, and address fraud, security breaches, and other illegal or harmful activities.
- To comply with legal obligations and respond to lawful requests from government authorities.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Your Consent: We will share your information with third parties when we have your explicit consent to do so.
- With Service Providers: We may share your information
with third-party service providers who perform services on our behalf,
such as:
- Cloud storage providers: To store your video library and other data.
- VLM providers: To process your videos and enable search and interaction.
- Analytics providers: To help us analyze usage data.
- Customer support platforms: To manage and respond to your inquiries.
- Email providers: to manage communications with users.
These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if
we are required to do so by law or in response to a valid legal request,
such as a subpoena, court order, or government investigation. We may also
disclose your information if we believe it is necessary to:
- Protect our rights, property, or safety, or the rights, property, or safety of others.
- Enforce our Terms of Service or this Privacy Policy.
- Prevent or investigate fraud or other illegal activity.
- In Connection with a Business Transaction: If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information, as well as any choices you may have regarding your information.
- Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.
5. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: We encrypt your data in transit and at rest.
- Access Controls: We restrict access to your information to authorized personnel who need it to perform their job functions.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Data Minimization: We collect and retain only the minimum amount of data necessary to provide the Service.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete your video content and other personal information within a reasonable period, except as required by law or as necessary to protect our rights.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection to Processing: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
- Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable law.
8. Children's Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We will take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy when it is transferred outside of your country, such as by entering into standard contractual clauses approved by the European Commission or relying on other legally recognized transfer mechanisms.
10. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services that you visit.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date. If we make significant changes, we will notify you via email and/or a prominent notice on our website. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
It Just Works Inc.
51 Little Falls Drive
Wilmington, New Castle County, Delaware 19808
Email: [email protected]