Altman: Scaling founders systematically fail to repeat company strategy often enough
Sam Altman · From Startup to Scaleup | Sam Altman and Reid Hoffman · Y Combinator · May 31, 2017 · at 31:59
Sam Altman identifies a common communication pitfall founders encounter when scaling startups.
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“The other thing on communication that people get wrong as you scale, and we're supposed to go to questions, so I'll make this a short point, is how much of the time, or how much time you have to spend repeating the same message. so a lot of people, like, want to say at one all hands once, here's the company's strategy. They assume everyone's gonna remember that and they don't want to keep talking about it. And every nervous laughter of acceptance all throughout the room. you just have to keep doing it, and one of the things that founders will often say to us is even though they knew that advice, it's like the rule in software, like, no matter how long you think it will take, it's gonna take longer. Like, even if you know you're supposed to do this a lot, you won't do it enough.”
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