Emotional labor is harder to automate than complex tasks like driving
Lauren McCarthy · Artist Lauren McCarthy Will Be Your Home's Brain · Y Combinator · Sep 4, 2017 · at 29:17
Artist and UCLA professor Lauren McCarthy discusses automation and AI labor with host Craig Cannon.
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“We like to think that, like, the things that get automated are the easy things, and the things that don't are the ones that require more education, or training, or higher level skills, but actually I think it's, it divides more, like, the more human, sort of, emotional labor is the stuff that just can't get automated. It doesn't have to be high-end, it could just be, like, a person that greets you at the door, right? That's, like, It, it's harder to replace that with a robot than driving a car, which is a more complicated skill.”
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