Allred: Tesla Model S build quality is worse, but user experience wins
Austen Allred · A CS Education That's Free Until You Get a Job - Austen Allred of Lambda School · Y Combinator · Apr 3, 2019 · at 58:36
Austen Allred uses Tesla's Model S user experience versus traditional luxury cars to illustrate how product quality escapes standard financial analysis.
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“The Model S, like, the materials are worse. The build is probably not as good. Like, they're not as good at, like, assembling the pieces, but just the experience of that car versus the other one, it's not even close. And so Tesla's probably the canonical example of, like, product matters way more than analysts can measure.”
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