Reintroducing in-person events doubled TeamBuilding.com's operational complexity
Michael Alexis · 30 Virtual Events Later, His Team Still Runs Without Him · Sep 6, 2022 · at 46:53
Michael Alexis, CEO of teambuilding.com, discusses how reintroducing in-person events alongside virtual events expanded operational complexity for his company.
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“We've also reintroduced in-person events in the last three months and that has allowed us to continue growth. It is also in some ways doubled the complexity of the business. Like we're running two businesses. One is a virtual business. One is in-person events.”
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“As the head of the company, literally everything you do should be up. For delegation. And if there's not a current team member that can take it on, it does usually mean hiring or outsourcing or automation or one of the alternatives.”
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“Beyond being on a Zoom call on us, Talking, if we're in VR, it's like we're doing something together. We're talking over the headset in a way that feels very organic and in person.”
Alexis: TeamBuilding.com gained first client in 24 hours, was profitable month one
“Within 24 hours. We had our first customer even with the. Kind of harsh hit to the previous businesses. We still finished out that month profitably and then grew rapidly from there.”
Alexis: TeamBuilding.com employs around 90 people
“I believe right now the number is 90. We have full-time staff who are the sales team, marketing customer service, et cetera. And then we have all of our event hosts.”
Alexis: TeamBuilding.com scales to nearly 200 staff during Q4 holiday season
“Quarter four is quite busy for us. As companies are not just doing team building, but they're also doing holiday parties, and so we'll bring on seasonal staff, which pushes us up to more like I think it was one 80 last year, or almost 200 even”