Akramoff: Employees Defend Inefficient Workarounds Over Faster Solutions
Glenn Akramoff · He Told His Son 'Watch What Happens When You Turn 35 · Mar 12, 2024 · at 12:14
Glenn Akramoff, founder and CEO of Akramoff, explains employee resistance to software upgrades and process improvements in business operations.
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“That people get so tied up, they think they're clever when they find a workaround, even if it's inefficient, to a system not working right, or the update didn't run correctly, that they get so bogged down and tied to their workaround, that they defend it with their life. It's the, even though, like you're describing, Then they could be doing it in half the time. It just doesn't make sense, but it's true.”
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