The Ledger

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Opinion
Codrington: Most SaaS startups overspend on CAC with paybacks over 12 months
“I think where most companies are then overspending is on the customer acquisition side of things. Until they can get that, you know, you think about the customer acquisition payback period, I think for a lot of companies, it's sort of north of 12 months.”
Rory Codrington Jun 22, 2023 ▶ 9:41 How we pivoted our customer experience map to hit 80% Gross Margin
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