The Ledger
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Bouck: AI in CRM is merely 'sprinkles' rather than the core differentiator
“At the end of the day, I think a lot of this is really still a productivity product, and I think the AI ends up being the sprinkles that make it great, as opposed to the core differentiator.”
Bouck: Propeller's net churn hovers right around 0% due to upgrades
“We have had some churn. I mean, as you would expect. And but basically we've also had some upgrades. So our net churn hovers right around zero percent.”
Bouck: Mid-to-large companies are price-insensitive to CRMs that boost sales
“When you get to a certain level of company, the price is, they're really price insensitive if you can deliver the value. Because the value is, you know, not losing sales or making more sales.”
Propeller CRM Generates About $50 Per Account Monthly in Early 2017
“Average revenue per per account is around 50 dollars per month right now.”
Bouck: Propeller has grown 21% MoM to over 50 customers since September
“So we launched the product widely on September first. The three months ago. We've been growing at 21% month over month since then. We put up 25% month over month in November. We've got a little over 50 customers right now.”
Bouck: Propeller is a 10-year commitment, rules out early acquisition
“Yeah, definitely definitely not a deal right now. I mean, we're really, this is, you know, this is what I want to do for a long time. So this is my, you know, this is my 10 year plan. And I can't think of any better way to spend my time.”