The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 2 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Insight
Tasking Customer Success Teams With Upselling Is a Huge Mistake
“We had like what we call the customer success, success personnel that we're doing up sales, which it's stupidest idea. I don't know why. Because they need to take care of the customers first, make sure they're not churning. And when they have time and have an …”
Daniel Melkerson Apr 4, 2022 ▶ 16:53 Their Upsell Org is Hitting 150% Expansion Quotas on Way to $6m ARR
Insight
Melkerson: Startups should separate SDR and AE roles rather than hire full-cycle reps
“I think that the biggest mistake or in the beginning, you're trying to do everything. You're the startup, you're the founder, you're the sales guy, and then you hire a few salespeople that can do the same. You can imitate yourself doing everything in sales. Yo…”
Daniel Melkerson Apr 4, 2022 ▶ 3:38 Their Upsell Org is Hitting 150% Expansion Quotas on Way to $6m ARR
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