The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 9 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
UserTesting's customer success team does no selling or upsells
“I have a chief customer officer who reports directly to me and they are solely responsible for making sure the customers are successful. They don't sell them anything. They don't upsell them anything.”
UserTesting raised a $100M round from Insight Partners
“We just raised a hundred million dollars from insight partners and have yet to announce that publicly, but pretty excited to have raised that.”
UserTesting is acquiring Norway-based testing platform Teston
“One of the announcements we'll be making by the time this is live is we're acquiring a company called Teston, which is based in Norway. Allows you to test in a couple of different languages that we don't yet support on our platform.”
UserTesting will spend $1.50 to $1.70 in CAC per new ARR dollar
“I'm willing to spend a dollar 50 to a dollar 70, but all that's based on this idea of having really high gross retention.”
UserTesting is generating between $60 million and $70 million in ARR
“Yeah, we're between 60 and seventy million in ARR.”
UserTesting is negotiating a single enterprise deal for over 10,000 seats
“I mean, we have a customer right now we're working with that's looking at doing, you know, over 10,000 seats with us because they want to see everyone in the company who builds or markets or designs the product, be able to have that direct interaction and see …”
UserTesting is 24 to 36 months away from considering an IPO
“I love the idea of being a public company at some point, but I don't think it's in the near term for us having just raised that round. I would think you know, we've got. 24, 36 months or something before we'll get real serious about thinking about that.”