The Ledger

Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.

clear all ✕

why aren't all 6 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable

Opinion
Britton: SurveyMonkey failed in enterprise by not prioritizing customer service
“Survey Monkey is really focused on a small business, and to some extent, middle market. They were really never able to correct the enterprise because they didn't really prioritize servicing, which is a kind of a necessary evil, if you will, of going to market …”
Matt Britton Jan 30, 2024 ▶ 5:19 Suzy.com did $65m Revenue Last Year. 18% was services so how did he keep 75% gross margin?
Opinion
Britton: SurveyMonkey faces headwinds moving upmarket into enterprise
“They've had a lot of you know, struggles and headwinds just based upon their capital structure and really based upon what seems to be struggles they've had with getting into the enterprise and moving up market.”
Matt Britton Dec 20, 2022 ▶ 6:40 He just hit $60m Revenue but burned $25m net last year. Here's how Market Research SaaS Suzy fixed their runway in volatile economy
Insight
Ross Buhrdorf: Funded startups should hire professional market research firms for surveys
“And I'd recommend, you know, a company that's got any amount of funding To use professionals, and professionals go out, they get the, they build the surveys and the questionnaires based on what you want to know, based on a lot of the early you know, survey mon…”
Ross Buhrdorf Jan 10, 2022 ▶ 6:14 ZenBusiness Breaks $45m Revenue Relentlessly Focusing on 220,000 Underserved Owners of Service Businesses
Disclosure
Okunyev: Typeform is not in acquisition talks with SurveyMonkey
“No, but, you know, we did have those conversations. I have met with the SurveyMonkey CEO a couple of times, just casual conversations, but that was way in the past. Just for fun, but no, no, nothing, nothing happening there, I can assure you.”
David Okunyev Mar 3, 2021 ▶ 14:30 Typeform Breaks $48m Revenue, 40% yoy Growth, $800m Valuation Next?
Assertion Not checkable as stated
Ross Buhrdorf: Early customer survey results accurately drove the ZenBusiness roadmap
“I was the first person at our company that did started surveys, and I used SurveyMonkey, and I asked quite literally, one of my first questions was, You know, rank the, ah, you know, check the box on these list of products that you would like to see on the pla…”
Ross Buhrdorf Jan 10, 2022 ▶ 7:11 ZenBusiness Breaks $45m Revenue Relentlessly Focusing on 220,000 Underserved Owners of Service Businesses
Assertion Partly supported
SurveyMonkey and Qualtrics are go-to-market partners for UserTesting
“Some of the companies you mentioned like SurveyMonkey or Qualtrics, they're great partners of ours. We spend a lot of time going to market with them.”
Andy MacMillan Mar 19, 2020 ▶ 14:07 1699 UserTesting Grabs $100m Series D w/ $84m in Revenues While Rest Of World Virus Panics, How Will CEO Spend Money?
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