Paul Lappas, co-founder of cloud data observability startup Intermix.io, breaks down customer churn metrics with Nathan Latka.
0:00 / 0:02exact quote · 2.8s
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“Gross. It's under, under five percent.”
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More from Paul Lappas
Disclosure
Intermix Enterprise Customer Pricing Ranges From Five to Six Figures
“It's between five fingers, moving up to six fingers to a six figures now.”
Paul LappasFeb 18, 2020▶ 4:421669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
AssertionNot checkable as stated
Intermix Achieves Over 100% Net Revenue Retention
“It's we're you know over a hundred percent revenue retention. Cause a lot of our customers will expand with us.”
Paul LappasFeb 18, 2020▶ 6:411669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
PredictionNot checkable as stated
Intermix Expects to Pass $1 Million ARR in Q2 2020
“Yeah. We're going to pass that within at the, in the, in about Q two, that's great.”
Paul LappasFeb 18, 2020▶ 9:011669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
AssertionNot checkable as stated
Intermix Grows 12% Monthly With Expansions Driving 30% of Growth
“We're growing at over 12% per month at this stage, Nathan adding, adding new customers. Not only are we adding new customers, but the ACV is also growing, and our expansions are approaching over 30% of our monthly growth at this stage.”
Paul LappasFeb 18, 2020▶ 9:141669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
Disclosure
Uncork Capital Led a $3 Million Seed Round in Intermix
“We raised around in May led by Uncore Capital. That was a three million dollar seed round.”
Paul LappasFeb 18, 2020▶ 10:231669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
AssertionNot checkable as stated
Intermix Maintains Sub-$10,000 CAC and Two-Month Sales Cycle
“Our CAC at this point is, you know, south of 10 of 10 K. Our, you know, the nice thing about our business is that we can sell it over the phone. Typically customers will make a decision. There's a free trial and they'll make a decision in about two weeks two t…”
Paul LappasFeb 18, 2020▶ 11:321669 Weird Way He Gets Customers, $1m in ARR for Data Pipeline Visibility
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