Sales leaders should directly own customer onboarding
Kyle Norton · $5m in ARR? Your CRO Should Be Focused on These 3 Things · Aug 1, 2024 · at 15:41
This episode carries Kyle Norton's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
Owner.com CRO Kyle Norton discusses organizational structure and single-threaded ownership in scaling B2B SaaS teams.
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“I would strongly advocate that sales leaders should own onboarding.”
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