Assertion certainty 4/5 debate potential 1/5

Schiff: Flip lost 80-90% of its revenue overnight in March 2020

Brian Schiff · Flip Reaches $12M ARR with AI Voice Support for 250 Brands · Apr 22, 2026 · at 19:05

Brian Schiff is the co-founder and CEO of Flip, reflecting on Flip's near-death experience when COVID-19 disrupted its transportation customer base.

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“March of 2020, it all disappeared. So that was another moment where cash got really tight and we needed to, you know, keep a cool head but make hard decisions and figure out how to chart the business through that, you know, through that period.”

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