Disclosure certainty 4/5 debate potential 1/5

Chen: VSee charges $49 to $499 per medical provider monthly

Dr. Milton Chen · EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen · Mar 27, 2017 · at 2:50

Dr. Milton Chen is the co-founder and CEO of telehealth software company VSee, explaining their SaaS business model and pricing structure.

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“Typically our customers, when they buy stuff, the cost ranges of between about 49 to 499 dollars per medical provider per month, again, based on the features and options.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Dr. Milton Chen

Assertion Supported
Chen: Kaiser's 52% virtual visit metric includes web portal logins
“Turned out that It's a little bit not quite true, right? Most people say, say, do you mean like, 52% of Kaiser Permanente visitors are not on telemedicine? No. What they mean is, every time you're going to, ah, let's say, a webpage, a patient portal, request s…”
Dr. Milton Chen Mar 27, 2017 ▶ 19:48 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
Assertion Partly supported
Chen: International Space Station video communication uses VSee exclusively
“For example, one of our customers are most proud of is the astronauts. In fact, all video communication from the International Space Station are done exclusively using our software.”
Dr. Milton Chen Mar 27, 2017 ▶ 12:55 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
Assertion Not checkable as stated
Chen: VSee maintains close to 100% customer retention
“We have a close to a hundred percent customer retention in there.”
Dr. Milton Chen Mar 27, 2017 ▶ 17:39 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
Assertion Supported
Chen: VSee built telemedicine systems for Trinity and Ascension Healthcare
“In terms of the second and third largest healthcare system in the U.S., Trinity and Ascension Healthcare, specifically like C-Ten, so we're the company that build their telemedicine system”
Dr. Milton Chen Mar 27, 2017 ▶ 2:50 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
Assertion Supported
Chen: VSee received its initial investment from In-Q-Tel
“We actually receive our initial investment with In-Q-Tel, the investment arm by the U S government.”
Dr. Milton Chen Mar 27, 2017 ▶ 6:02 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
Assertion Not checkable as stated
Chen: VSee has more than 1,000 paid customer accounts
“We have in general, we have overall, we have a little more than a thousand paid customers.”
Dr. Milton Chen Mar 27, 2017 ▶ 7:35 EP 611: VSee Helping 1000 Customers Use Video To Transact Information with CEO Milton Chen
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