Disclosure certainty 4/5 debate potential 1/5

Debbie Johnston: Care Advantage offers a $69 hospital discharge package

Debbie Johnston · EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston · Nov 13, 2016 · at 12:34

Debbie Johnston, CEO and founder of home healthcare company Care Advantage, describes how the company prices and tailors short-term transition services for patients leaving the hospital.

0:00 / 0:11exact quote · 11.2s
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“We have a 69 dollar special where we come to the hospital, pick you up, take you by the pharmacy, set you up in your home, and make sure everything's good, and you're good, and then we leave.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Debbie Johnston

Insight
Johnston: Home care is always the least expensive healthcare option
“No matter what kind of care comes down the pike, we know that home care is always going to be the least expensive, and it's the push for facilities to keep people in their home.”
Debbie Johnston Nov 13, 2016 ▶ 5:44 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
Assertion Not checkable as stated
Johnston observed hospice patients becoming younger and more numerous
“We had a fair number of hospice patients, and unfortunately, they seem to get younger and younger and more and more.”
Debbie Johnston Nov 13, 2016 ▶ 7:38 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
Assertion Not checkable as stated
Johnston: Care Advantage has roughly 3,000 field employees
“We have 3000, probably, field employees, and then each office has anywhere from three to five people in it that manage those people.”
Debbie Johnston Nov 13, 2016 ▶ 10:29 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
Disclosure
Care Advantage charges approximately $20 per hour for companion CNAs
“It runs about for a companion CNA about 20 dollars an hour.”
Debbie Johnston Nov 13, 2016 ▶ 4:56 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
Assertion Not checkable as stated
Johnston saw hospitals discharge up to 70 unready sick patients daily
“Running outpatient services for a hospital, and I saw it go from where we went and had zero outpatients to like, 70 a day, and we were pushing people out, and they were sick, and I'm like, oh my gosh, these people aren't ready to go home”
Debbie Johnston Nov 13, 2016 ▶ 6:43 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
Disclosure
Most private duty in-home care is paid out-of-pocket, not by insurance
“Well, a lot of it is private pay. It is unfortunate that our third party payers don't always pay for the care advantage side, the private duty side. That tends to come from the patient.”
Debbie Johnston Nov 13, 2016 ▶ 8:44 EP 477: 3,000 Employees, 30+ Years in Business for Medical Care And Peace of Mind with CEO Debbie Johnston
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