Louis Têtu, CEO of Coveo, discusses customer retention and annual revenue churn metrics across Coveo's enterprise software lines of business with Nathan Latka.
0:00 / 0:14exact quote · 14.3s
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“We're at about I would say less than five percent depending on the lines of business. We have lines of business that are at about 2.2%. We have lines of business that are around five.”
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More from Louis Têtu
PredictionHeld up
Têtu: Coveo will pass $100M ARR very imminently
“We'll cross this and much more very imminently.”
Louis TêtuOct 2, 2018▶ 8:101165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
AssertionNot checkable as stated
Têtu: Coveo averaged 158% 24-month net revenue retention over six years
“And net, net overall this is a number we've published, because that's the actual measurement we're at about, net of that churn, we're at about 158% over 24 a month on average for the past six years.”
Louis TêtuOct 2, 2018▶ 13:501165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
Insight
Têtu: SaaS LTV modeling beyond five years hits a mathematical plateau
“When you do what's called an NPV, a net present value, if you type that in with that type of IRR, what you'll realize is that looking way, looking beyond five, six, seven, actually beyond eight years out, it's plateau. It's a plateau basically, because if you …”
Louis TêtuOct 2, 2018▶ 17:411165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
AssertionNot checkable as stated
Têtu: Coveo average contract value is around $200k ARR
“More around 200,000 ACV annual recurring revenue for the software.”
Louis TêtuOct 2, 2018▶ 3:021165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
AssertionNot checkable as stated
Têtu: Coveo has slightly over 1,000 customer installations
“We have about a thousand installations, a little more than a thousand actually mostly in the high tech sector, financial services, and manufacturing.”
Louis TêtuOct 2, 2018▶ 4:111165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
AssertionPartly supported
Têtu: Coveo recently raised $125M from a Palo Alto investor
“We recently raised an additional one hundred and twenty five million from a large Palo Alto investor.”
Louis TêtuOct 2, 2018▶ 5:071165 Coveo CEO: "We'll pass $100m ARR imminently" on $150m raised for AI powered search
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