Dane Maxwell, founder of The Foundation incubator, explains why non-technical founders struggle in customer discovery.
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“People tend to get stuck for extended periods of time on finding a painful problem to solve. That's this, that's like, so, you know, people are sometimes will take four or five, six months just to find a single painful problem to solve. And the reason it takes them so long is because, well, they bring their agenda into the mix. They try to push things onto people that people don't necessarily want. They don't actually have a level of care and empathy for the person they're talking to. They're more driven by their own agenda.”
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